. . . to be able to add an iCal link into my CrewLab team page so that I can take our state sports scheduler (Arbiter Live is what the New Hampshire Interscholastic Athletic Association is using next year). 

I want to be able to add practices to CrewLab and have the games filer in automatically around cancellations/schedule changes without ME having to do anything.

But if you change a line up and want to keep accurate records, it would be good to be able to revise a line up.

You’ll find the programs that need us, get coaches talking about what's hard in their season, and book qualified demos.

What you'll do

You will open doors into competitive rowing, swimming and running programs across the country.

You'll be the first voice a club hears from CrewLAB, and because you've lived their world (5 AM on the water, or two hours staring at a black line), you'll get along well with your clients.

The best part of the job is the conversation: getting a coach or club admin to tell you what's actually breaking in their season, what eats their evenings, what they wish someone would fix. You can help them with that!

You own the outreach end to end (list building, a daily mix of calls and email, warm referral follow-ups), and the goal is a qualified club is booked onto the calendar for a demo.

You might spend your morning reaching out to East Coast clubs, the afternoon following up a warm intro from our sport expert and getting a coach to open up about their season, and wrap the day prepping notes in HubSpot for the demos we’re running tomorrow.

You'll report directly to the Head Coach of CrewLAB and work closely with the Customer Success and Marketing teams. You’ll have significant interaction with the product team as well.

Responsibilities

1. Fill the calendar with qualified demos: booked, held, and worth their time.

2. Reach out across competitive clubs and school programs through a daily mix of calls, email sequences, and warm referral follow-ups. Some of it is warm, some of it is cold, and that is fine, but you are after good conversations, not a call-count leaderboard.

3. Get coaches and club admins talking about what actually hurts (the stress, the admin slog, the payments mess), and book the ones who fit into Discovery with the people who decide: Treasurers, Executive Directors, Membership Coordinators, and Board Chairs.

4. Work alongside our network of sport experts and national team partners— legends of the sport with deep rolodexes — to turn names into meetings.

5. Write up airtight briefs in HubSpot: who you talked to, what hurts, who decides.

6. Give inputs to the marketing team on what messaging lands by segment, and help build the outbound playbook for a category we're defining.

7. As needed, travel to regattas, meets, and events to make connections.

Who you are

• Former/current elite athlete or coach (national team experience is a plus) who loves to compete. We can accommodate for competition trips and training schedules.

• Genuinely curious about people: you'd rather ask a coach ten questions about their program than pitch for ten seconds, and you think the discovery is the fun part. Comfortable on the phone, cold call included: a run of 'no's doesn't faze you.

• Well-connected in your sport and proud of it: teammates, coaches, club networks, alumni groups.

• Social, outgoing, can make friends and build rapport with people easily.

• Coachable — you want feedback on every call and you visibly apply it on the next one.

• Tech savvy enough to master the product and run with customer engagement tools.

• Hungry: a top-10% track record somewhere (sport, school, or work). Sales experience is welcome but not required.

• Able to work East Coast hours.

Leadership stands out to us. If you've captained or led a team at any competitive level, we'd love for you to mention it in your application.

About CrewLAB

CrewLAB is a modern digital operating system for serious rowing, running and swimming clubs.

The platform helps admins and coaches centralize communication, athlete profiles, training data, scheduling, and team operations, giving coaches a clearer view of performance and making it easier to run growing programs.

On top of the day-to-day operations, CrewLAB brings athletes closer together, gives coaches real insight into training and engagement, and keeps athlete data secure and SafeSport compliant. It is the only platform built from the ground up around sports psychology and long-term athlete development. We believe that keeping athletes fired up about training for years is how clubs win, and grow, sustainably.

CrewLAB currently supports thousands of teams around the world including several national teams and governing bodies.

We're athletes at heart and builders by trade. We care deeply about performance, growth, and having fun doing it.

Website: https://crewlab.io

About us: https://crewlab.io/our-story/

What we're offering

• 📈 a chance to join a fast-growing tech startup backed by world-class investors

• 💸 base salary + bonuses

• 🪜 a real path to grow into a full-cycle Seller (Account Executive): Openers who ramp well can earn the move to owning deals end to end, from first call to close

• 🏥 excellent health insurance, time off and other perks for working hard

• 🖥️ all the systems, tools, support and software you need to sell

• 🚣 HQs in Marina del Rey (LA) and Boston, both steps from places to live and train — this role runs on East Coast time.

Apply

Apply here → CrewLAB Talent Identification Form: https://airtable.com/appJGxdoMeDpi2LIt/pagUgi3AF4KCNfnx3/form

Lead with your sport, your team, and your captain/leadership credential. Warm referrals from athletes and coaches in our network go to the top of the pile.

📌 Discount and coupon codes: We've built a full coupon code system into payments! Coaches and admins can now create promo codes to discount registrations and program fees. Whether you're rewarding returning athletes, running a sibling discount, or comping a registration entirely (yes, 100% discounts are fully supported!), you have the tools to make it happen cleanly without any manual workarounds.

📌 A dedicated payment history view for programs: You can now see a complete payment history right from the program details page. Every transaction, installment, and coupon redemption in one place, so your admin team isn't digging through spreadsheets trying to track who's paid what.

📌 Club Settings page: Admins, your club-level settings now have a proper home. We've launched a dedicated Org Settings page to give you cleaner control over your organization's configuration.

📌 Calendar event colors 🌈 : You can now color-code calendar events in the club space! Perfect for differentiating all of your teams, schedules, or just making your crew calendar actually fun to look at in the club space. When viewing the calendar from within your team space, entries now display the origin of the event so you always know whose schedule you're looking at.

Improvements

📌 @mentions work in club chat: Fixed — @mention your crew and trust it lands

📌 Unified payments table across all products: We've consolidated payment data into a single, consistent table experience across programs, events, and other product types. Track who's paid and for what without jumping between different views.

📌 Cleaner field layout in the registration flow: The custom field layout during registration was a bit scattered. We've tidied it up so the experience feels intentional rather than like a form that escaped its container.

Bug Fixes

📌 Load Management now shows your team, not the whole team: Coaches working within a specific team were seeing the full team roster in Load Management instead of their team. Fixed: your view matches your context.

📌 Fixed ACH payments on mobile: bank transfers weren't working correctly from the app. If your athletes prefer ACH, they're good to go.

📌 Fixed payment plans not carrying over when duplicating a program

The ability to SELECT ALL -- and one could de-select -- would be a convenience.

This would be beneficial with CHATS, and it would be beneficial when making ROSTER changes. For example, SELECT ALL athletes at the end of season and remove them from the team.

What are your thoughts?